The Ryan White Medical Case Management program provides HIV-related services for those who do not have sufficient health care coverage or financial resources for coping with HIV.  It is a client-centered service designed to link clients to healthcare in an effort to promote disease management, treatment adherence and improved health outcomes. Medical Case Managers also provide information and referrals for housing, financial assistance, mental health services, substance abuse treatment services, public benefits, insurance, food assistance, transportation, employment, and education.

Clients are assigned to a Miracle of Love Medical Case Manager who work with the client to complete a comprehensive assessment of their needs and personal support systems in order to coordinate access to services. The Medical Case Manager and client develop a personalized service plan to prioritize needs, identify barriers to care and link clients to eligible services and help eliminate barriers.

Medical Case management assistance is also available in Spanish through bilingual staff.